Privacy Policy

1. Introduction

This privacy policy sets out how Wild Hebridean Swimming uses and protects any information that you give us when you use this website. Wild Hebridean Swimming is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

2. Who is Wild Hebridean Swimming?

Wild Hebridean Swimming runs wild swimming retreats and day excursions on the Isles of Mull and Iona. As part of the retreats Wild Hebridean Swimming uses external providers for yoga, massage, boat trips, walking tours and catering. Wild Hebridean Swimming is not liable for services provided by any external providers and these providers have their own terms and conditions and privacy policies. Wild Hebridean Swimming also provides 1-2-1 and group swim coaching.

3. When do we collect your personal information?

When you book one of our coaching services (to include retreats, 121s, group sessions and excursions).

4. What personal information do we collect?

When you sign up to one of our coaching services we will collect your name and address, contact mobile number, your preferences/interests, as well as optional details of family members and any notes you may wish to add. Notes are useful if there is something you wish to alert us about ahead of your session e.g. that you have not been exposed to cold water before/you have a medical condition/you are booking on behalf of a friend or any other details deemed important for Wild Hebridean Swimming to know about.
Anonymous data about your use of our website via cookies in your web browser. Read more about cookies below.

5. How we use your personal information

To process your booking requests.
To respond to your queries, feedback, refund requests and complaints.
We may also keep a record of any communication with you in order to inform future responses to you.
To contact you about your bookings or purchases with us.
With your consent, we may use your personal information for notifying you via email of special offers, products or services we think may be of interest for you.
To send you communications which are required by law or which are necessary to inform you about changes to our services and privacy policy.
To comply with our legal obligations to share your personal information with Law enforcement should a valid request be received.
To send you feedback requests to help improve our products and services.
For internal record keeping.
To improve our products and services.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

6. How we use your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

7. How long will we keep your personal information?

We retain your information only as long as is necessary for the purpose for which we obtained it. We restrict access to your information to only those persons who need to use it for the relevant purpose.

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised or destroyed securely.

8. Who do we share your personal information with?

To give you the best experience at Wild Hebridean Swimming and to enable us to offer our products and services, we partner with Beyonk to collect and store your personal information and process your retreat bookings with us.

We will not share your personal information with any third parties for marketing purposes.

This privacy policy does not apply to external websites and we encourage you to read the privacy policies of each website you visit.

9. Your personal information and your rights

You have the right to request:

Access to the personal information we hold about you.
Correction of your personal information if incorrect or out of date.
That we stop using your personal information for marketing purposes.

You have the right to request a copy of the information we hold about you at any time. If you would like a copy of some or all of your personal information, or you have any questions about our privacy policy or information we hold about you: please email:

info@wildhebrideanswimming.com or write to us at Cnoc n Sgillinn, Tobermory, Isle of Mull, Argyll & Bute, PA75 6QA Scotland.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to withdraw your consent to use your personal data at any time.

10. How to stop the use of your personal information for marketing services

If you have consented to receive marketing from us, you may opt out at anytime by contacting Wild Hebridean Swimming or via your Beyonk account.

11. Changes to our privacy policy

Wild Hebridean Swimming may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2023.

12. Cookies

What is a cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookies allow web applications to respond to you as an individual. For further information visit www.aboutcookies.org or www.allaboutcookies.org

How do we use cookies?

We use persistent (or permanent) cookies on this site to remember your preferences and settings such as whether you have signed up to our newsletter and whether you have chosen to accept cookies. We also use them to analyse web traffic on our site.

Third party cookies

Third party cookies are used on this site to monitor the use of our website and integrate this use with the third party websites. These cookies are set by the third parties involved (Google, Facebook and Mailchimp) and are governed by the cookie policies of the websites that place them.

Opting out

You can set your browser not to accept cookies and the further information links above explain how to remove cookies from your browser. However, if you choose not to accept cookies, some of our website features may not function as a result.